American Claims Management, the successor of Arrow Adjusters and Arrowhead Claims Management, is a claims manager and litigation manager, providing national claims adjusting, administration, litigation, and data management services since 1988.

American Claims Management is located in Carlsbad and maintains branch offices in Las Vegas, Atlanta, and Orlando and maintains subcontractor offices in Westport and Tampa.

American Claims Management recruits experienced personnel and utilizes superior technology to provide outstanding claims management and related legal services. ACM has over 200 employees, including managers and supervisors with a combined experience exceeding 500 years.

The mission of American Claims Management is to provide superior claims service, achieve fair settlements in compliance with law, diligently manage litigation, prevent fraud and excess exposure, control loss expenses, and diligently pursue subrogation and indemnification. American Claims’ interactive claims data system and expert litigation management program are designed to provide extensive loss information and control costs.